skip to main content

Utilities

Welcome to Utilities!
Electric, Sewer, Water & Solid Waste
 
 
Water, sewer and garbage are "utilities," each funded by the fees charged to customers to cover the cost of providing each of those those utility services.  Costs include daily labor and supplies as well as long term capital improvements.
 
Many cities sold their utilities, or contract out their utility services.  Biggs runs its own water and sewer systems -- both operations requiring licensing and continual monitoring by certified professionals. Garbage service is contracted to Waste Management, Inc., but the service is billed to customers through the monthly City utility billing systems.
 
The City also operates its own electric utility -- serving customers within the city limits while PG&E serves those outside the city limits.  For more information about these services, see the menu to the left of this page.  To start or stop service, or to inquire about your utility bills, contact the City customer service office.
Marlee Mattos
Marlee Mattos
 Customer Service, Utility Billing
 
 
Pay Online
 
Utility Billing Questions
 
Power Safety Power Shutoff (PSPS) - What is it? Does it impact Biggs?
 
I am moving to a house in Biggs, how do I start up utility service?
Contact City Hall at 868-5493. You can also download an application form from the City's web site, www.biggs-ca.gov. Identification and an official document with your Social Security number is required. A deposit is also required.
 
How much is my utility deposit?
Utility deposits are 2 times the average total monthly utility bill for property owners, or three times the average monthly utility bill for renters. Each address must be calculated because water and electric usage varies from house to house depending upon historical usage.
 
Where do I sign up for electric, gas, garbage and telephone service?
  • Electric service, water, sewer service and garbage service is provided to residents of the City of Biggs through Biggs Municipal Utilities, Biggs City Hall 465 C Street. 
  • Gas service is provided to residents through Pacific Gas and Electric Company (PG&E). Customers may arrange for gas service by calling 800-PGE-5000.
  • Telephone service is provided to residents through AT&T. Customers may arrange for phone service by calling 800-288-2020.
  • Cable television service is provided to residents by contacting Comcast Cable at 800-290-6528.
 
What charges are on the monthly City of Biggs utility bill?
Water, sewer, garbage and electric service. There are also infrastructure improvement fees for water & sewer.
 
What is the mailing address for payments?
City of Biggs, PO Box 307, Biggs, CA 95917-0307.
 
Where is the payment drop box located?
465 C Street.
 
Can I pay my utility bill online?
 
What is the billing cycle and when are utility bills due?
Meters are read on or about the 15th of the month. Bills are mailed on the last business day of the month. Utility bills are due on the 10th of the month following service and become delinquent if unpaid by the 20th.
 
When are late fees posted?
Late fees are posted on the first business day following the 20th of the month. If the 20th falls on a weekend, customers may pay on the next business day without accruing a late penalty.
 
What is the late fee amount?
10% of amount due or $10, whichever is greater. 
 
What is the fee for returned checks or other forms of dishonored payments?
$50
 
Why is my neighbor's water bill different when we both receive water from the City of Biggs?
Not everybody is on a flat rate water service. Most residents have water meters and their monthly costs fluctuate with the amount of water used.
 
If my home is vacant, do I still have to pay water and sewer and garbage fees?
Yes.
 
Contact information and office hours:     See Utility Service Application in:
9:00 AM to 4:00 PM Mon-Fri Applications & Documents
 
City of Biggs
465 C Street
POB 307
Biggs, CA 95917
(530) 868-5493
 
 
PDFClick here to download reader.